Privacy Notice
November 2020
This is the privacy policy of TIDE SHIPPING LTD a company registered in England and Wales (Company Number 12919918) whose business office is at East Anglia Freight Terminal Parker Avenue, Felixstowe, Suffolk, IP11 4HF.
When do we collect personal information and what personal information do we collect?
We may collect personal information about you as follows:
The main purpose of TIDE SHIPPING LTD sales & marketing communication is to offer and promote our services to existing customers and to potential customers where our services are of specific relevance or interest.
TIDE SHIPPING LTD. therefore provides limited, exceptional and informative newsletters to our business clients locally, nationally and internationally to promote these aims, including information of office holiday notices, major industry developments, industry transit time comparisons, and our key services that we offer our clients.
If you instruct TIDE SHIPPING LTD to provide services, we will collect a range of information which is outlined in more detail in our terms of business and its associated personal data processing annex, which are available on request.
We may also collect contact details from third parties who supply services to TIDE SHIPPING LTD or who assist TIDE SHIPPING LTD in the supply of services to our customers.
How do we use your personal information?
This PRIVACY NOTICE tells you what to expect when TIDE SHIPPING LTD collects personal information. The Data held by TIDE SHIPPING LTD is used for the following legitimate purposes:
* To communicate with existing and established clients.
* To communicate with potential clients but only where our services are of specific relevance or interest.
* To communicate with interested parties, our overseas agents, vendors and partners.
* To provide an interesting newsletter, industry and service updates, holiday alerts, and specific service offerings.
* To promote - with legitimate interest - TIDE SHIPPING LTD and the services we offer.
* If you instruct TIDE SHIPPING LTD to provide services, we will use the information you provide to carry out our contractual obligations to you and to fulfil our legal obligations arising from your instructions.
* We may also use it to notify you about changes in our organisation on the basis that this is compatible with our original use of your information.
Where do we store your personal information and how it is kept secure?
Our sales and marketing Database consists of limited contact data - names and email addresses of clients. Your data is only used by and for TIDE SHIPPING LTD. We do not share your contact data.
Some of the information you provide to us may be transmitted electronically, e.g. information provided via our website or by email. We would remind you that information transmitted via the internet is not completely secure and although we will do our best to protect any information transmitted in this way, we cannot guarantee its complete security.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Who do we share your personal information with?
We may disclose your personal information to third parties if we are under a duty to disclose or share it in order to comply with any legal obligation (for example our auditors, our insurers or HMRC) or with your consent.
Your rights in relation to the personal information we hold
The General Data Protection Regulation provides rights for individuals to be informed of the data held on them and to have it removed. The Information Commissioner’s Office (ICO) website www.ico.org.uk holds more information.
TIDE SHIPPING LTD tries to meet the highest standards when collecting and using your data. For this reason, we take any complaints we receive about this very seriously and would welcome any suggestions for improvement. We will keep our privacy notice under regular review.
Contacting us:
If you wish your details to be removed from our Database, you can unsubscribe at any time.
Furthermore, the TIDE SHIPPING LTD Data Protection Controller can be contacted at mark.ling@tideshipping.co.uk and will reply or respond to any written data subject requests within 30 calendar days.
Changes to this privacy policy:
This policy is effective from 27th November 2020 (original).